This guide was developed within the participation domain as a key tool supporting the digital participation policy for state administrative units and aligning with Oman Vision 2040's objectives to establish and bolster the principle of participation. It aims to maximise the use of advanced technologies as part of the government digital transformation programme (2021-2025), collaboratively crafted with all targeted government units.

Furthermore, it acts as an authoritative reference and practical manual aiding various government entities in executing their digital participation strategies. It provides government sector employees with essential skills and knowledge for adopting digital participation methodologies, ensuring the delivery of services and solutions centred around users. It aims to enhance involvement in digital service design, streamline government procedures, and influence the policymaking and decision-making processes related to digital governance.

Objectives

This guide aims to achieve a set of key objectives, including:

• Providing an official, informative, and practical reference for stakeholders within governmental units to implement digital participation activities and plans, aimed at enhancing the business landscape and promoting continuous development.
• Shedding light on best practices and modern trends in digital participation.
• Boosting the culture of participation and digital innovation within government units by providing essential tools and concepts, thereby enhancing the potential for success in participation activities and government digital transformation plans.

Purpose

To empower government units to increase their involvement in improving digital participation practices in the Sultanate.

Scope

• Senior management in government units
• Public sector employees
• Researchers and workers in academic institutions
• General public interested in the topic of digital participation

To access the Digital Participation Guideline for the Government Sector, Click Here.