The project aims to study and develop the infrastructure of the targeted and priority entities to directly contribute to economic and social development, provide main services to citizens and businessmen, and enhance the performance of the administrative apparatus.

Implement mystery shopper initiative to assess the performance and quality of government services provided by government entities, along with measuring the satisfaction of beneficiaries and developing continuous development reports.

The project aims to develop the unified national portal for e-government services and improve the digital user experience, as well as providing and integrated services and achieving the unified access approach to e-services.